The Long Room, Immigration Museum

Please the bookings office at Immigration Museum if you'd like to talk about a group with particular access requirements, or if you need more information. Phone: 13 11 02

PARKING

On street parking is available throughout the week at City of Melbourne parking rates. Car parks within the CBD offer discount 'early bird rates' and flat rates in the evenings and on weekends.

PUBLIC TRANSPORT

Plan your trip using PTV's Journey Planner. Transport options include:

• Free City Circle Tram to cnr Flinders Street & Market Street

• Tram 48, 55, 70 or 75 to cnr Flinders Street & Market Street

• Train to Flinders St or Spencer St Stations

ACCESSIBLE PUBLIC TRANSPORT

The Melbourne City Tourist Shuttle is wheelchair accessible and stops on William Street (Stop 11), two blocks from the Immigration Museum.

GETTING HERE BY BICYCLE

The Immigration Museum is located close to bicycle routes along William Street and along the river. There are bike hoops available for parking bicycles in the Festivals Courtyard and at the Flinders Lane entrance.

ACCESSIBLE ENTRANCE

There are two accessible entries to the Immigration Museum:

• Via the gate on Market Street (near the corner of Flinders Street) and along the ramp to the main Flinders Street entrance, which has automatic doors.

• Via the ramp further up on Market Street which leads into the Festivals Courtyard. There are automatic doors at the rear of the building. The central corridor then leads to the Flinders Street foyer.

ACCESSIBLE BATHROOMS

Accessible toilets are available on the ground and first levels of the museum:

Ground level

• Festival Courtyard (Accessible)

• Discovery Centre (Family toilets/ Baby change table/ braille)

First floor

• Getting in Exhibition (Family toilet)

WHEELCHAIR AND MOBILITY SCOOTER ACCESS

Wheelchairs and a mobility scooter are available free of charge at the ticket desk at Immigration Museum for your visit on a first-come basis on the day. We recommend booking a wheelchair or mobility scooter prior to your visit by calling Immigration Museum on 13 11 02. All exhibition galleries and public spaces have lift and/or ramp access.

LIFTS AND ESCALATORS

Accessible lifts are located in the main foyer and provide access to all exhibition galleries on all levels.

ASSISTANCE ANIMALS

Service animals are welcome in the museum.

BLIND/LOW VISION ACCESS

The lift has tactile indicators and our exhibitions have tactile components.

DEAF ACCESS

The National Relay Service (NRS) can assist people who are deaf or have a hearing or speech impairment, please visit their website for more information.

24-hour relay call numbers:

• TTY/voice calls: 133 677

• Speak & Listen: 1300 555 727

• SMS Relay: 0423 677 767

AUTISM FRIENDLY MUSEUM

Immigration Museum is an Autism Friendly Museum, which provide maps of high and low sensory spaces, social scripts and more. Find out more